Student Accommodation

Terms and Conditions

    • Deposits vary by property and your deposit is placed into a deposit protection scheme, where it is held safely throughout the academic year and will be returned to you at the end of your contract subject to the contract terms. For the deposit amount, please see the room page contracts section, under the tenancy price.

      The deposit you pay when making the application cannot be used towards a rent instalment as this is secured with a deposit protection scheme for the duration of your tenancy.

      Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damage found in your room or the communal areas of your apartment. Please see your tenancy agreement for more information. The deposit can take up to 28 working days to be credited at the end of your tenancy period.

      All deposits are secured with a deposit protection scheme, such as the Tenancy Deposit Scheme or Safe Deposits Scotland. You will be contacted by the deposit protection scheme and asked to authorise the refund and submit your bank details to them. For this you will require your deposit repayment ID, which will have been sent to you via email at the time of registering your deposit.

      Please be aware, the deposit refund process is managed by the deposit protection scheme and is not able to be influenced by EVO Student. Should you have any queries regarding your deposit repayment ID, you should contact the deposit protection scheme directly: Tenancy Deposit Scheme or Safe Deposits Scotland.

      Please note if you ask for your deposit to be repaid to a non-UK bank account, bank charges will apply. Please see deposit protection scheme FAQs:
    • EVO Student do not charge a booking fee. When you accept your room offer, you’ll be asked to pay a deposit to secure your room which is secured with a deposit protection service and refunded at the end of your tenancy.
    • Endsleigh


      Your contents. Covered.

      By partnering with Endsleigh, the No.1 student insurance provider, we’ve arranged contents insurance for all our students staying with us in our residence at no cost to you.

      It is important all students confirm their cover to ensure you understand what is and isn’t covered.

      You can do this by downloading the MyEndsleigh app and registering. Once you do this you will be entered into a prize draw to win £50 a week for a WHOLE YEAR!*

      Visit MyEndsleigh to:

      • View what is and what is not covered

      • Get claims support

      • Personalise cover

      • Access rewards

      • Access wellbeing support


      Endsleigh QR code

      Want to know what the app does? Take a look…


      Available at the below properties only:


      *Terms and conditions apply. To see if a property offers contents insurance with MyEndsleigh, please visit its property page's More Info section. To access the property page, search the property by name here and click it's name once found.
    • 1ST YEAR APPLICANTS AND 1ST YEAR POSTGRADUATE STUDENTS ONLY

      If you are a prospective first year Undergraduate or Postgraduate student and your offer of a place at your preferred University or Higher Education Institution is withdrawn by the University or Higher Education Institution because you do not achieve the required entry grades, you may be eligible to be released from this agreement.


      You must provide written evidence from the University that you do not have a place within 3 calendar days of your results being published (and no later than 28th August, whichever date is sooner). We will release you from the contract without penalty and refund the deposit paid.


      You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different university because you have exceeded your expected grades.


      To apply to be released from this agreement in the circumstances referred to above, you must:


      • send an email from the email account you booked with to: salesenquiries@wearehomesforstudents.com or to your property email address if already in residence confirming that you wish to cancel your booking, stating your full name, details of the property booked;
      • send the written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment.


      These document(s) must be received by us within 3 calendar days (and no later than 28th August, whichever date is sooner) from the date your results are published.


      On receipt of the required documentation, it will be verified and, provided we are satisfied, we will cancel your agreement and process the refund of your deposit in full within 30 days.


      If you fail to provide the information within 3 days, you will remain liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let.


       

      2ND YEAR & SUBSEQUENT YEAR STUDENTS
      IMPORTANT: Once the offer has been accepted and the security deposit paid, the booking is complete, and you have entered a legally binding contract.

      You should be certain that you understand the terms of this legally binding contract before accepting it.

      You can cancel your tenancy agreement for up to 7 calendar days after the date of the booking, which is known as the Initial Cancellation Period, or ‘Cooling Off Period’, by sending an email to
      salesenquiries@wearehomesforstudents.com or to your property email address if already in residence.

      Providing your booking is cancelled within this Initial Cancellation Period, we will refund your full security deposit.

      Please note, refunding the deposit after cancelling the booking may take a number of weeks depending on where it is up to in the process of securing it with the tenancy deposit scheme, and we cannot influence the speed of this refund.

      Outside of the Cooling Off Period, termination of your tenancy agreement will only be authorised if a suitable replacement tenant is found, if any applicable legal notice that applies under current legislation is issued, or if your place at your University or Higher Education Institute is withdrawn because you do not achieve the required grades to proceed into your next year.

      To apply to be released from this contract if you do not achieve the required grades and your place at university is withdrawn, you must:

      • send an email from the email account you booked with to: salesenquiries@wearehomesforstudents.com or to your property email address if already in residence confirming that you wish to cancel your booking, stating your full name, details of the property booked;
      • send a letter from your university/college which confirms that the required results were not achieved, and that your place has been withdrawn.

      These document(s) must be received by us within 3 calendar days from the date you receive this confirmation.

      If this confirmation is not received until after your tenancy period has started, you will be liable for the rent from the start of the tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let.

      On receipt of the required documentation, it will be verified, and provided we are satisfied, we will cancel your agreement and process the refund of your deposit in full within 30 days.

      If you fail to provide the information within 3 calendar days, your deposit will not be refunded, and you will remain liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let.

      The deposit paid is non-transferable and cannot be moved to another applicant, or another year.
    • INTERNATIONAL VISA APPLICANTS ONLY

      Before your tenancy period has commenced:

      Should you fail to be granted your Visa before the tenancy agreement has commenced, you must:

      • send an email from the email account you booked with to: salesenquiries@wearehomesforstudents.com or to your property email address if already in residence confirming that you have failed to obtain the required Visa and that you wish to cancel the tenancy agreement, stating your full name, details of the property booked; and
      • send the official notification of Visa failure that you have received from UK Visas & Immigration.

      These document(s) must be received by us within 3 calendar days from the date you receive this notification, and MUST be received before 20th September for academic year bookings.

      If this confirmation is not received by this date and your tenancy period has started, you will be liable for the rent from the start of the tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let.

      Providing we receive the correct documentation in the stated time period, you will be released from the tenancy agreement and your deposit will be refunded.

      After your tenancy period has commenced:

      If your tenancy period has already commenced, and you have NOT collected your keys you will be held rent liable until a suitable replacement tenant is found.

      If your Visa is revoked after collecting the keys you must notify the property team immediately (within 48 hours of receiving official notification) by emailing salesenquiries@wearehomesforstudents.com or your property email address if in residence.

      You will be required to provide written or email confirmation that the Visa has been revoked by providing official documentation from UK Visas & Immigration, and a letter from the University confirming your release.

      You will be unable to remain at the property however will be held rent liable until a suitable replacement tenant is found, or until the end of any applicable legal notice period that applies under current legislation.
    • If you’re paying in instalments, your first payment is due 14 days before your contract start date. If you’re paying in full, you’ll need to settle your rent by 1st August, before the contract begins. It is important to note that your rent needs to be sorted before you can move into your new place. If you’re facing any challenges with this, please reach out to the Property Manager as early as you can. Communication is key to avoiding any issues!

      If your student loan schedule doesn’t line up with our rent dates, we may be able to help. With approval from the Property Manager* and the right supporting documents, you may be able to defer your first rent payment to match your loan.

      If agreed, you’ll need to pay a minimum of 2 weeks’ rent* before moving in, and there’s a £50 admin fee to set up the deferred payment schedule. This, too, needs to be paid before you move in.

      *If you wish to defer payment for Brayford Quay in Lincoln, a minimum of 4 weeks rent is required, payable before moving in.

      At EVO Student, we’re here to make things as smooth and flexible as possible for you. Just keep us in the loop, and we’ll work together to ensure everything’s in place for your move-in day!
    • Students who rebook their room are able to have their deposits transferred from one year to the next within the Deposit Protection Service. For more information please contact the Sales Team on +44 (0)333 344 2829.

      READ OUR FULL REBOOKER  TERMS AND CONDITIONS HERE

      * Brayford Quay do not transfer deposits from year to year. Rebookers will be required to provide a deposit at the start of each year, which will be refunded 28 days after the end of the previous tenancy.

    • Eligibility:

      • UK Residents Only: This is your moment, UK students! Prizes are exclusively for those living within the United Kingdom.

      • All Homes for Students Brands: Every brand under the Homes for Students umbrella—Prestige Student Living, EVO Student, Essential Student Living, Universal Student Living, and Urban Student Life—is part of this experience. Collectively they are referred to as ‘HFS.’


      Communication:

      • Winner Notifications: If you win, we’ll be the first to let you know! Expect to hear from one of our core brand pages—Homes for Students, Prestige Student Living, EVO Student, Essential Student Living, Universal Student Living, or Urban Student Life.

      • No Residency Requirement: Don’t worry, you don’t have to live in one of our HFS properties to win. The opportunity is open to students in the UK, regardless of where you are staying!


      Prize Restrictions:

      • Non-Transferable: Your prize is yours—personal and non-transferable.

      • No Cash Equivalent: Our prizes (goods and vouchers) have no monetary value, so they can’t be swapped for cash or other items.

      • No Combination of Offers: Each promotion or offer stands tall on its own, so you cannot stack them up or combine them with other deals or similar offers.

      • HFS Reserves the Right:  HFS reserves the right to modify the terms, parameters, or availability of promotions, offers, or incentives at any time without prior notice.


      1. The tenant must have a valid tenancy agreement of thirty (30) weeks or more (unless stated otherwise) and have paid the rent due under the tenancy agreement, without any outstanding rent or other sums due to us or the landlord to be eligible to receive any incentive or promotion.

      2. Withdrawal from the tenancy agreement at any point invalidates all promotions and/or offers and any promotional credit paid, or value of goods given, may be recovered either through cash repayment or from the tenant’s deposit.

      3. For a promotion, offer or other incentive to be valid, the tenant must have complied with all obligations set out in the tenancy agreement or otherwise.

      4. In order for a promotion, offer or other incentive to be claimed, the relevant, valid, and correct promotional code must be entered by the tenant at the time of booking by either entering the code online or submitting the code to an authorised Homes for Students (“HFS”), Prestige Student Living (“PSL”), Essential Student Living (“ESL”), Urban Student Life (“USL”), EVO Student and/or UKStudenthouses.com (“UKSH”) employee, who is taking the booking. HFS, PSL, ESL, USL, EVO and UKSH, as well as any other trading name or brand of EVO Student shall hereby be collectively referred to as EVO. A code submitted after the time of booking will not be valid. EVO accepts no responsibility for codes not received by us.

      5. If a promotion, offer or other incentive has been claimed and includes the payment of cashback or some other form of financial payment, it is the tenant’s responsibility to ensure the correct payment information is provided to EVO in order for EVO to complete the promotion, offer or other incentive and EVO has no liability for non-payment or non-delivery of any incentive, promotion and/or offer due to incorrect details being provided by the tenant. Any such payments sent to the incorrect bank account will not be recoverable and/or will be subject to a recovery fee.

      6. EVO will use reasonable endeavours to reach the tenant to request information to allow it to make payment, fulfil the promotion or offer, or apply the discount. If such information is not received, EVO reserves the right to issue an alternative, or withdraw the incentive, promotion and/or offer at its absolute discretion.

      7. Promotions, offers, or other incentives are non-transferable.

      8. Goods and vouchers issued by EVO have no value, are non-transferable and cannot be exchanged for cash or anything else.

      9. The time between correctly accepting any promotion, offer or other incentive and it being credited to your account and/or delivered may vary. EVO shall not be liable for any delays in this regard or for any consequences of any delays, which may occur.

      10. Promotions, offers and/or incentives cannot be used in conjunction with any other promotion, offer and/or other incentive. Attempting to use multiple promotions, offers and/or incentives can result in all promotions, offers and/or incentives being withdrawn.

      11. All promotions, offers and/or incentives are subject to availability and EVO has total discretion as to whether to honour a promotion, offer and/or incentive or not.

      12. EVO reserves the right to amend the Terms, the parameters of any promotion, offer and/or incentive or to discontinue any and all promotions, offers and/or incentives at any time, without notice.

      13. Claiming any promotion, offer and/or incentive implies acceptance of the Terms.

      14. Certain promotions, offers and/or incentives are unavailable at certain properties.

      15. EVO has sole discretion to withhold the payment and/or delivery of any promotion, offer and/or incentive if the Terms have not been complied with, or for any other reason.


      • Wired Base Speed – 1Gbps speed

      • A Wireless Base Service providing up to 250Mbps*

        • * Wireless speeds are an up to speed and not limited to following dependencies on the environment of the user’s room including the number of devices connected, capability and usage of devices and avoidance of interference from outside factors.



      • Please see each individual property page to verify if they use Glide.

    • Our full termination policy is detailed for you within the booking section of our website. You can also read it on this page - TERMINATION OF STUDENT TENANCY (CANCELLATION) POLICY.

      Please read it carefully and ensure that you fully understand it.

      You can cancel your booking up to 7 days after you accept your offer or pay your deposit (the Initial Cancellation Period), providing you have not already moved in to the property and we will refund your security deposit in full. Deposits will normally be refunded within 28 working days of cancellation, however our legal obligation as a landlord is to secure all deposits with a third party protection scheme. In the event that your deposit has already been sent to the protection scheme by the time you cancel your booking, your refund could take up to 60 days to be refunded due to the protection scheme’s processing period and your deposit refund will come directly from them – you will need your repayment ID which will be sent to you directly by the protection scheme. If the deposit has already been sent to the deposit protection scheme, unfortunately, we are unable to influence their processing time.

      If you cancel your booking after the 7 day Initial Cancellation Period, you will remain liable for the weekly rent (for each and every week or part week) until we are able to re-let the room. If we are able to re-let the room we will release you from the agreement upon payment of a £50 variation of contract fee which we will recover by retaining part or all of your deposit. If you have paid a lower deposit amount, that’s the amount that will be retained.

      Aspen Cancellation Policy


      HFS’s standard cancellation policy does not apply to Republic of Ireland. Aspen’s cancellation policy as per the Licence to Reside:
      7. Cancellation Policy

      1. Cancellation Prior to Commencement of Licence Agreement:
        If the booking is cancelled within 24 hours of signing the licence the Licensor agrees not to hold you liable for the full term of your contract, however the Deposit will not be refunded.

      2. Cancellation after confirmation.
        Where the Licence is cancelled or revoked after payment is receipted all monies will be forfeited.

    • A summer booking is defined as any booking starting and ending between the 1st June and 30th September (inclusive), outside of the normal academic year allocations and pricing structure operated by EVO Student.

      Anyone booking a short stay at a EVO Student property during the summer period can save up to 20% on our standard pricing.

      • 0-4 week stay - Standard Summer Pricing

      • 4-6 week stay - Save 10%

      • 6 weeks+ - Save 20%


      Current students (extending their stay at a EVO Student can save up to 33% (based on our standard pricing) when booking 6 weeks inclusively at their property. Ask a member of the team for more information.

      0-6 weeks extension - Save 10% 6+ weeks extension - Save 33%

      These summer prices do not include any other incentives or promotions which may or may not be offered separately, and availability can be confirmed by the property teams on enquiry.
    • The photography/images used to advertise a property on our website are typical of that property. Individual rooms may vary in layout and content may vary in layout and the contents within the rooms.

      For new properties that are under construction, computer-generated images (CGI) may be used to represent what the property will look like when it is completed.

      The furnishings shown in photography, images and videos may not always be representative of what is included in the rooms.

      If you require more information about a property, please contact us above.
    • EVO Student do not accept responsibility for any errors or incorrect information shown on any website that is not owned and operated by Homes for Students Ltd / EVO Student and as such, are not bound to honour any rates or information displayed on a third party website or social media where it differs from that shown on our own websites.